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Canvas Premier 24/7 HELP:

Click on the HELP button in the lower left corner of your Canvas course. You can phone, email, and chat for assistance.

Canvas support is very responsive!

Phone: 844-334-0177

FAQ Technical Help

Need technical help in Canvas? Use Help button in your dashboard


Look for this button in Canvas. help button in Canvas 

This links you to the 24-hour phone support line, email support, and Live Chat – the fastest and easiest option. 

There may be a few occasions when the Canvas support people need to refer you back to Humboldt's Technology Help Desk for final resolution of your problem.
Submit an ITS technical support request here if you encounter these issues:

  • If you can’t log into Canvas.
  • If you can’t see your courses in Canvas. Check with your department coordintator to be sure that you are the instructor of record in PeopleSoft. Check your Courses link in the far left vertical menu to see if the course is in your 'All Courses' list.